Meet the Team
Position: Customer Experience
Rachael and Jamie have been together since they met on Jamie’s 18th birthday. She has a real passion that our clients experience a fantastic customer service and manages to pull the strings behind the scenes to ensure everything happens when it should with everything running seamlessly.
Her hobbies include the gym, DIY and Swedish TV crime series. Her favourite holiday is a cabin lodge on the Cornish coast, great surf, with a nice hot-tub and log fire to return to….perfect!
Position: Customer Experience and Corporate Sales
Rachael is supported by Pam (Jamie’s mother) who co-owns the business with her. Following a successful sales career in luxury brand cosmetics and then designer jewellery, Pam knows what it means to provide that special attention to detailed customer service and is often the face of the business. She also drives our partnerships with venues and you may see her at a local wedding exhibition sharing friendly banter with excited brides to be (and nervous grooms-to-be). Her hobbies include the gym, swimming, a pint of Guinness on a Friday evening after work and seeing her grand-daughters Lily and Faith at the weekend.
Sister to Jamie "(and twin to Vicky who also works for us as our designer), Ellie checks each item of stationery before we package and dispatch to you. Her hobbies include reading, horse-riding with the odd party here and there! She once persuaded Jamie to join her horse riding….he did, and he couldn’t walk for two days after!
When Catherine (who is Rachael’s mum) is not singing (which is very rare as she is a keen member of a choir), Cath is busy adding the finishing touches to perfect your order with us. Her passion in life is gardening (her garden is like a botanical zoo), and singing songs with granddaughters Lily and Faith (who have taught her the words to various One Direction songs!). A self claimed perfectionist, she works alongside Ellie in production.
Position: Graphic Designer
Sister to Jamie (and twin to Ellie), a great designer and spends every opportunity playing with her Apple Mac. We sometimes wonder if she ever goes home in fact! Loves skiing and used to be an instructor. Also loves turtles and has one tattooed on her ankle (we couldn’t understand it either!).
Position: General dogs-body and master coffee-maker
Deals with the finances, but ‘mucks in’ where needed which usually means filing, coffee-making and generally anything that the rest of the team don't want to do. Reports into Faith who reports into Lily. Hobbies include thinking of ways to persuade Rachael into letting him have a dog.
Lily and Faith
Position: Team Mascots
Jamie and Rachael’s daughters...aka...the young apprentices! Love pointing at their Dad and saying....”you’re fired!”. Apparently, they would like to see less sketches of churches and venues on our stationery and more of unicorns and princesses. Thinks boys are ‘yuck’ so won’t be getting married soon (which gets an approving nod from Dad!).